![]() ![]() For a list of nearby networks and to view the network key, click Show Wireless Info. Check network information and status : Click Network, and then click Show Advanced Info to view the computer IP address, network signal strength, security types, and Internet status. When you have a working connection to the printer, you can run additional diagnostics, gather printer information, check network status, and more.Īccess these features from the top menu bar. Follow the instructions to resolve the issue. On the welcome screen, click Start to locate your printer.Ĭlick either Fix Printing or Fix Scanning. Turn on the printer and load plain paper in the main tray. ![]() ![]() HP Print and Scan Doctor is a free tool for Windows to help resolve common printing and scanning problems, such as missing or corrupt print drivers, connectivity issues, firewall issues, scan error messages, printer offline, and print jobs stuck in the print queue. This document is for HP printers and computers with Windows. ![]()
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